GatoCare
Privacy Policy
Effective 30 July 2026
GatoCare is a cat health & care tracker. We keep this simple: we collect the least we can, we don't sell your data, and your pet's records belong to you. This policy explains what we collect and the choices you have.
Who we are
GatoCare ("GatoCare", "we", "us") provides the GatoCare app and website. If you have any questions about this policy or your data, contact us at [email protected].
Information we collect
- If you use GatoCare without an account: your cat's information stays on your device only. We don't receive it.
- Account information: if you sign in, we collect your email address (and, if you use Google sign-in, the basic profile Google provides) to create and secure your account.
- Cat care data you enter: for accounts with cloud sync, the details you add, cats, weights, vaccines, medications, vet visits, reminders, photos and documents you upload, are stored so they sync across your devices and household.
- Payment information: subscriptions are purchased through the Apple App Store (on iOS) or Google Play (on Android) and are processed by Apple or Google. We never see or store your card details. We use RevenueCat to manage subscriptions and receive only whether your subscription is active, along with an anonymous customer reference.
- Technical data: basic, standard information needed to run a web app (such as your device/browser type and error logs). We do not use advertising trackers.
How we use your information
- To provide the app: syncing your cats, family sharing, backups and reminders.
- To manage your subscription and give you access to paid features.
- To respond to support requests and keep the service secure and working.
We do not sell your personal information, and we do not share it for advertising.
Where your data is stored
Cloud data is stored with our hosting and database provider, Supabase, protected by per-account access rules so only you and members of your household can read it. Purchases are handled by the Apple App Store or Google Play, and subscription status is managed through RevenueCat.
Service providers we rely on
- Supabase — authentication, database and cloud storage.
- Apple & Google — in-app purchases and subscription billing through the App Store and Google Play.
- RevenueCat — subscription status management.
- Google — only if you choose "Sign in with Google".
Your rights and choices
You can access, correct, export, or delete your data at any time:
- Access & correct: view and edit everything directly in the app.
- Export: use the in-app backup/export to download your records.
- Delete: delete cats, households or your whole account. You can also email [email protected] and we'll delete your account and associated cloud data.
California residents (CCPA/CPRA). You have the right to know what personal information we collect, to access and delete it, to correct it, and to not be discriminated against for exercising these rights. We do not sell or "share" personal information as those terms are defined under California law. To make a request, email [email protected].
Data retention
We keep your account and cloud data for as long as your account is active. If your subscription lapses, your data remains available to view and export but stops syncing. If you delete your account, we remove your personal data from our active systems, except where we must keep limited records (for example, purchase records the App Store or Google Play retain for tax and legal reasons).
Children
GatoCare is not directed to children under 13, and we do not knowingly collect personal information from them.
International users
GatoCare is operated from the United States. If you use it from elsewhere, you understand your information will be processed in the United States.
Changes to this policy
We may update this policy from time to time. If we make material changes, we'll update the effective date above and, where appropriate, notify you in the app.
Contact
Questions or requests: [email protected].